Please contact us in case you have a problem with your item and for a full refund. Just tell us what went wrong, send along a picture, and we’ll give you your money back in full. Once the return is accepted, make a separate purchase for the new item.
However if you order an item by mistake, we would appreciate if as soon as possible you contact us so we don't process the order. If you cancel the order after we posted it, we would ask you to send the items bought to our premisses in order for us to give you a refund.
Our returns will be from a Post Office or Hermes depending where you live.